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Frequently Asked Questions

Find answers to common questions about ReviewersHub.com.au. Can't find what you're looking for? Contact our support team.

General Questions

What is ReviewersHub.com.au? +

ReviewersHub.com.au is an Australian platform where users can read and share honest reviews about products, services, and businesses.

Is it free to use ReviewersHub.com.au? +

Yes, our platform is completely free for users to browse and submit reviews.

How do I create an account? +

Click the "Sign Up" button on the homepage and follow the prompts to register with your email address.

Can I use ReviewersHub.com.au without an account? +

You can browse reviews without an account, but you need to register to submit your own reviews or comments.

Is my personal information safe on your platform? +

Yes, we take privacy seriously. Please read our Privacy Policy for details.

Reviews & Ratings

How do I write a review? +

Log in to your account, search for the product or service, and click "Write a Review" on its page.

Can I edit or delete my review after posting? +

Yes, you can edit or delete your own reviews from your account dashboard.

Are reviews moderated? +

Yes, we moderate reviews to ensure they meet our guidelines and are free from spam or offensive content.

How are ratings calculated? +

Ratings are based on user submissions and averaged for each product or service.

Can businesses respond to reviews? +

Yes, verified business owners can publicly respond to reviews about their services.

Account & Profile

How do I reset my password? +

Click "Forgot Password" on the login page and follow the instructions to reset your password.

Can I change my email address? +

Yes, you can update your email address in your account settings.

How do I delete my account? +

Contact our support team at support@reviewershub.com.au to request account deletion.

Is my profile visible to others? +

Only your chosen display name and review history are visible; personal details remain private.

How do I manage my notification preferences? +

Adjust your notification settings from your account dashboard.

Business & Partnerships

How can my business get listed on ReviewersHub.com.au? +

Submit a listing request via our "Add Your Business" page or contact us at support@reviewershub.com.au.

Can I claim my business profile? +

Yes, verified business owners can claim and manage their business profiles.

How do I respond to customer reviews? +

Once your business is verified, you can reply to reviews from your business dashboard.

Are there advertising opportunities on your platform? +

Yes, we offer various advertising and sponsorship options. Contact us for details.

How do I update my business information? +

Log in to your business account and edit your listing details from the dashboard.

Content & Guidelines

What are your review guidelines? +

Reviews must be honest, respectful, and based on genuine experiences. See our Review Guidelines for more.

Can I report a fake or inappropriate review? +

Yes, click the "Report" button next to any review you believe violates our guidelines.

What happens if my review is flagged? +

Flagged reviews are reviewed by our moderation team and may be edited or removed if they breach guidelines.

Can I post photos with my review? +

Yes, you can upload relevant photos when submitting a review.

Are there restrictions on what I can post? +

Yes, we do not allow offensive language, spam, or promotional content.

Technical Support

I’m having trouble logging in. What should I do? +

Try resetting your password or contact our support team for assistance.

The website isn’t displaying correctly. What can I do? +

Clear your browser cache, try a different browser, or contact support if the issue persists.

How do I report a bug or technical issue? +

Email us at support@reviewershub.com.au with details about the problem.

Can I use ReviewersHub.com.au on my mobile device? +

Yes, our website is fully responsive and works on all devices.

Do you have a mobile app? +

Currently, we do not have a dedicated app, but our website is mobile-friendly.

Privacy & Security

How is my data protected? +

We use industry-standard security measures to protect your personal information.

Will my information be shared with third parties? +

We do not sell your data. Please see our Privacy Policy for more details.

Can I control what information is visible to others? +

Yes, you can manage your profile visibility in your account settings.

How do I unsubscribe from emails? +

Click the "Unsubscribe" link in any email or update your preferences in your account.

What should I do if I suspect my account is compromised? +

Change your password immediately and contact our support team.

Still have questions?

Our support team is ready to help you with any additional questions you might have.

Contact Support